How can we help?
Account creation
See allAccount settings
- How can I update my billing information?
- How do I view invoices?
- How can I update company information?
- How do I adjust my email notifications?
- How do I delete my account?
Background checks & professional references
- How do I connect my AccountMakers account to Checkr for background checks?
- How do I setup my Checkr account and what packages are available?
- How and when can I request professional references from talent?
- What are the questions on the reference check survey?
- How long does a background check take?
Finding & organizing talent
- How do I use the search filters to find talent?
- How do I move talent into different hiring stages or folders?
- How do I favorite talent profiles and organize them for review?
- How do I customize hiring stages? Do I need to use them?
- How can I archive a search once I no longer need it?
Interviews & offers
- Can I revise or withdraw an offer after it’s been sent to a candidate?
- How do I add timesheet approvers?
- How do I add job categories to my temporary job offer to talent?
- What is the minimum number of days I can hire a W-2 temporary/interim contractor?
- What happens once a candidate accepts my job offer?
Account settings
- How can I update my employment preferences?
- Why am I being asked for my tax mailing address?
- How can I update my tax mailing address?
- How do I adjust my email notifications?
- What size image or type should I upload? I’m having trouble adding an image.
Interviews & offers
- Where can I find & manage my job offers?
- Who can see the details of my background check?
- What happens once I accept a job offer?
- How do interviews with employers work on AccountMakers?
- How can I counter an offer on AccountMakers?
Customer support
See allGeneral account info
- How do I adjust my email notifications?
- How do I delete my account?
- Can I create more than one account?
- How do I change my legal name?
Industry topics
- What are interim & fractional employees?
- What is a “blended workforce”?
- What is a contract-to-hire?
- W-2 vs. 1099: What’s the difference, and why does it matter?
- How is a “temp” different from an “interim” employee?